Policies ☆
Conduct & Behavior
Musical Theatre East is committed to maintaining a safe, respectful, positive, and Christ-centered environment for all participants, families, staff members, volunteers, and audience members. All participants are expected to conduct themselves in a manner that reflects kindness, respect, integrity, and cooperation toward others at all times.
The use of profanity, discriminatory language, vulgar or inappropriate conduct, harassment, intimidation, threats, bullying, physical aggression, or any conduct that causes discomfort, fear, or disruption is strictly prohibited. This policy applies during rehearsals, performances, classes, camps, events, travel, communications, and online activity, including social media interactions, where such conduct materially impacts the environment, reputation, or operations of Musical Theatre East.
Participants are expected to follow all instructions provided by directors, staff, volunteers, and venue personnel and to work cooperatively in a collaborative theatrical environment.
Tuition & Refund Policy
Tuition and participation fees for Musical Theatre East programs vary by production, class, workshop, or event and help cover expenses such as licensing, facility rentals, costumes, sets, props, staffing, instruction, insurance, and administrative costs.
Production expenses begin long before auditions and rehearsals, with significant financial commitments made in advance based on anticipated enrollment. Because these costs are incurred regardless of continued participation, all tuition, registration fees, deposits, and payments are non-refundable, including in cases of withdrawal, injury, scheduling conflicts, casting decisions, or dismissal.
By registering, families acknowledge and agree to this policy, understanding that tuition is a financial commitment regardless of attendance or continued participation.
We never want finances to be the reason a child cannot participate! If tuition presents a financial hardship for your family, please reach out to info@musicaltheatreeast.com before registering. We would love to discuss opportunities to offset tuition through volunteer hours and work together to help your child be part of the MTE family.
Attendance, Drop-Off & Pick-Up
Just like sports, theatre is a team effort, and every student's attendance is essential to the success of a production! Each rehearsal builds upon the last, and absences affect not only the individual performer but the entire cast.
We take attendance seriously and kindly ask families to reconsider participation if their student anticipates missing more than two rehearsals during a production. All conflicts must be communicated on your registration form. Auditions, the first rehearsal, the last rehearsal, dress rehearsals and performances are mandatory. No exceptions.
Students should arrive at least 5 minutes before their scheduled rehearsal time to greet friends, use the restroom, and get settled. All students are expected to be fully prepared and ready to begin at the scheduled start time.
For safety, students under the age of 10 must be walked to their classroom by a parent or guardian before class or rehearsal begins. Students ages 10 and older may enter independently.
All students will be escorted outside by MTE staff at the end of rehearsal, so parents do not need to enter the building for pick-up. Parents and guardians should arrive at least 5 minutes before the scheduled end of rehearsal. Supervision is not guaranteed after rehearsal concludes, and students should be picked up promptly.
We sincerely appreciate your cooperation in respecting our staff's time and helping us maintain a safe, organized environment for everyone!
Assumption of Risk/Release of Liability
Participation in Musical Theatre East programs involves inherent risks associated with theatrical activities, including but not limited to dancing, physical movement, stage combat, theatrical lighting and sound equipment, costumes, props, sets, elevated platforms, backstage activities, and participation in rehearsals, performances, and related events. These activities may result in accidents, injuries, or other unforeseen circumstances.
By registering, the parent or legal guardian acknowledges these risks and voluntarily consents to their child's participation in Musical Theatre East activities.
To the fullest extent permitted by Arizona law, the parent or legal guardian, on their own behalf and to the extent legally authorized on behalf of the participant, agrees to release and hold harmless Musical Theatre East LLC, its owners, employees, contractors, volunteers, venue partners, and representatives from claims arising from participation, including claims involving ordinary negligence, but excluding claims that cannot lawfully be waived.
By completing registration, the parent or legal guardian acknowledges that they have read, understood, and voluntarily agreed to these terms.
Photo & Video Release
By participating in Musical Theatre East activities, the participant and parent/guardian grant Musical Theatre East LLC irrevocable permission to photograph, videotape, record, and use the participant’s name, likeness, image, voice, and performance in promotional, educational, advertising, archival, and marketing materials, including but not limited to websites, social media platforms, printed materials, digital content, and press releases, without compensation or further approval.
Medical Authorization & Emergency Care
In the event of illness, injury, or medical emergency involving a participant, reasonable efforts will be made to contact the parent(s) or legal guardian(s) listed on registration materials. If a parent or guardian cannot be reached in a timely manner, the participant’s parent/guardian authorizes Musical Theatre East staff members, employees, volunteers, or representatives to obtain emergency medical treatment deemed reasonably necessary by licensed medical personnel, physicians, surgeons, emergency responders, hospitals, or clinics.
The parent/guardian acknowledges full financial responsibility for any medical care, transportation, emergency services, or related expenses incurred on behalf of the participant. Participants are expected to maintain valid health insurance coverage. Musical Theatre East does not provide medical insurance coverage for participants and shall not be responsible for medical expenses.
Property Damage & Financial Responsibility
Participants and their families agree to respect all facilities, equipment, costumes, props, sets, materials, and personal property belonging to Musical Theatre East, partner organizations, venues, staff, volunteers, or other participants. Any damage caused by intentional acts, misuse, reckless conduct, or negligence may result in financial liability for repair or replacement costs. Musical Theatre East reserves the right to invoice the responsible party for such damages.